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Get the support you need

Whether you have a question, need help with a feature, or want to share feedback, we're here for you.

How can we help you today?

Help Center
Browse our comprehensive guides, FAQs, and tutorials to find answers to common questions.
Browse Resources
Community Support
Connect with other HiKind users and volunteers for peer support and advice.
Join Community
Professional Help
Book an appointment with an autism specialist or healthcare professional.
Find Professionals

Frequently asked questions

Is HiKind really free?
Yes! Core features including daily check-ins, assessments, AI companion, and community support are completely free. Some premium features like professional appointments may have associated costs set by healthcare providers.
How accurate are the assessments?
Our assessments use clinically validated tools (AQ-10 and RAADS-R) that follow NHS guidelines. They're highly effective for screening (75-85% accuracy), but cannot replace a formal diagnosis from a qualified healthcare professional. They're designed to help you and your doctor make more informed decisions faster.
Is my data private and secure?
Absolutely. We use industry-standard encryption to protect your data. Your information is never shared with third parties without your explicit permission. In community features like Befriend Chat, you can remain completely anonymous.
Can I use HiKind if I don't have a diagnosis?
Yes! HiKind is designed for anyone exploring autism, whether you're self-identifying, seeking diagnosis, or already diagnosed. Our tools help you understand yourself better and provide valuable information for healthcare professionals if you choose to pursue formal diagnosis.
How do I become a volunteer?
We're always looking for compassionate volunteers! Sign up with a volunteer account, complete our autism-awareness training, and pass a background check. You'll then be matched with individuals seeking peer support through our Befriend Chat feature.
What makes HiKind different from other apps?
HiKind is specifically designed for the autism community by combining clinical expertise with lived experience. We offer comprehensive features (assessments, mood tracking, AI support, professional booking, community connections, sensory-friendly spaces) all in one neurofriendly platform that prioritizes your privacy and wellbeing.

Still have questions?

Send us a message and we'll get back to you as soon as possible

Email Us
support@hikind.com
Call Us
+44 (0) 800 123 4567

Ready to begin your journey?

Join our supportive community and start tracking your wellbeing today